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Medicare Facts and Faces: Refused at the Pharmacy Counter

How to Improve Medicare Part D Appeals

Each year, the Medicare Rights Center (Medicare Rights) receives up to 5,000 calls from people with Medicare, family caregivers and service providers seeking help with Medicare appeals and coverage-related issues. Many of these calls are from beneficiaries or caregivers recently refused a prescription at the pharmacy counter. Often, people refused access to a drug are not told the reason their prescriptions are not being filled. Pharmacists tend to have no or, at best, incomplete information and can only direct the person to call their drug plan for the denial reason…

Protect & Strengthen Medicare

Any changes to the Medicare program must aim for healthier people, better care, and smarter spending—not paying more for less. As policymakers debate the future of health care, we will provide our insights here.

30 Policy Goals

Thinking ahead to Medicare's future, it’s important to modernize benefits and pursue changes that improve how people with Medicare navigate their coverage on a daily basis. Here are our evolving 30 policy goals for Medicare’s future.

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