Our helpline volunteers are based in our New York City offices, where they assist people with Medicare through one-on-one telephone counseling in both English and Spanish. Volunteers answer callers’ questions and provide guidance on a wide range of Medicare issues. For example, volunteers assist with questions on how to select a supplemental plan and how to appeal a claim that has been denied. They also help ensure that our callers are aware of their rights and make referrals when necessary.
There are various programs available to people with limited incomes that help pay for Medicare. Enrollment and operational support volunteers support the efforts of our staff who help thousands of people enroll in these programs every year.
They also perform tasks such as filing, copying, entering data, graphic designing, marketing research, fundraising, and compiling reports. Our enrollment and operational support volunteers play a special role at Medicare Rights, enabling smoother operations that allow us to carry out our mission.
We’re always looking for people who can lend a hand with projects such as mailings, data entry, and filing. We also seek professionals who can provide pro bono assistance in their fields of specialty, such as law and medicine. There’s always so much to be done. If you have special skills to share, or a new idea about how you might pitch in, please let us know!