If you are like most people, you have called your insurance provider with a question, been put on hold, and finally reached a representative only to discover you did not have all the necessary documents in front of you.

It can be easier. Below is a handy infographic with some tips to help you get the best results when communicating with insurers. Remember: If you have questions about your insurance coverage, whether you have Original Medicare or get your benefits through a Medicare Advantage Plan (such as an HMO or PPO), you have the right to get answers.

Visit Medicare Interactive to learn more about how to communicate with insurance companies.

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