30 Years, 30 Stories

Every day on our National Consumer Helpline, we hear from people with Medicare, their families, and the professionals who serve them about the barriers people face when accessing health care. Each client’s story is a snapshot of Medicare Rights’ 30-year commitment to ensuring that older adults and people with disabilities can get the affordable health care they need.
“It was an absolute pleasure to work with the Medicare Rights Center. They are very competent, courteous, helpful and above all very compassionate towards my concerns. They were always there with quick responses and guiding me every step of the way in navigating the complex and confusing world of Medicare rules and resolving my case successfully.”

-Murali, Frisco, Texas

Read story.

“When I called the Medicare Rights Center, I discovered a warm, caring, knowledgeable person. We hope that we will not need the services of Medicare Rights again, but it is wonderful to know that such a group exists to serve those who often cannot assist themselves.”

– Samantha, Schenectady, NY

Read story.

“Every person I have spoken to over the last six or seven months has been courteous and persistent in their attempts to help me. I heartily thank Medicare Rights for their excellent, generous, and very necessary work.”

– Ramona, White Plains, NY

Read story.

“Medicare Rights folks do their work with heart, with empathy, with compassion. Thank you Medicare Rights Center!”

– Grace, New York, NY

Read story.

“Thanks so much to the Medicare Rights Center for your help with my Medicare enrollment.”

– Stephanie, New York, NY

Read story.

“When I found myself in a difficult and confusing situation, turning to the Medicare Rights Center was the best move I could have made. Medicare Rights provided detailed guidance and support, with people there helping to find a solution. I could not have managed without Medicare Rights.”

– Tara, Trenton, NJ

Read story.

“Medicare Rights resolved my problem right away. It’s a great organization with great people.”

– Matthew, New Rochelle, NY

Read story.

“Thank you seems insufficient—Medicare Rights has helped me sleep more easily and allowed me to move on to retirement knowing I have made the right Medicare-related decisions. I am so very grateful that your organization exists and is staffed by knowledgeable, patient, and wonderful people.”

– Erica, Verona, NJ

Read story.

“I am very thankful for the Medicare Rights Center’s assistance in enrolling in Medicare and applying for the Medicare Savings Program so I can afford my Medicare. The staff members that helped me put in an enormous amount of work and were dedicated to providing the personalized assistance I needed. Because of the Medicare Rights Center’s efforts, I now have the insurance I need to stay healthy.”

– Ian, New York, NY

Read story.

“All I had to do was call your office and go from there. The staff at the Medicare Rights Center went to bat for me. You’re doing a great job and more people need to know about your organization.”

– Mary, Athens, GA

Read story.

“Thank you so much for helping me. You were so nice and caring for calling my plan with me.”

– Beth, Syracuse, NY

Read story.

“I was facing a two-year penalty when I enrolled in Medicare because I received misinformation when I applied two years before. Thanks to Medicare Rights, I have not been penalized. I could not have done this on my own.”

– Phoebe, Buffalo, NY

Read story.

“My mother was being discharged from the hospital, and I needed to find her a skilled nursing facility. I really had no idea where to begin and didn’t have the ability to do research beforehand. My counselor explained everything to me and helped me understand the rating systems for these facilities. Now my mom is getting the care she needs.”

– William, New York, NY

Read story.