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Today, Medicare Rights joins nonprofits and community organizations across the country for TogetherTuesday, a day to activate our community and amplify the ways we can show up for each other.
At the Medicare Rights Center, we are lucky to work with so many dedicated volunteers who joined us one day months or years ago and decided to stay. Last month, we held our annual Volunteer Appreciation Luncheon, where together we celebrated their service and reflected on the importance of this community to our work and mission.
“Volunteers are such special people,” Maxwell, our Coordinator of Volunteers & Outreach remarked at the event. They have to navigate “Medicare overlapping with Social Security, which overlaps with Medicaid, which overlaps with third party insurance, which overlaps with private insurance. It is dizzying. But they want to get in there and understand this in order to really help people, out of the maze, out of the darkness, out of the fear of not understanding.” And volunteers stay in that maze with every one of the Medicare beneficiaries on the phone.
Volunteers stay in that maze with every one of the Medicare beneficiaries on the phone.
In just the first five months of 2026, Medicare Rights volunteers saved our callers $2.3 million by connecting them with low-income assistance programs. Last year, our helpline staff and volunteers assisted over 10,000 people and used their real-life stories to advocate for better policies for dual-eligible beneficiaries and more sustainable and transparent Medicare Advantage plans.
None of our work is possible without our community, both the helpline volunteers who give their time and expertise and the network of beneficiaries, advocates, and professionals across the country.
Sign up for our newsletters and action alerts to stay informed as a Medicare beneficiary or advocate. You will be alerted when Medicare policies are changing or being voted on so that you can contact your representatives and speak up for Medicare in your community. You can also share and attend upcoming presentations or webinars, or browse our catalog of educational online content on Medicare Interactive and our YouTube channel.
Our volunteers provide over half of our counseling sessions on our helpline.
If you are in New York City, consider attending a volunteer training session to answer Medicare questions on our national consumer helpline. Our staff is always looking for and training new volunteers, and you do not need to have any prior experience in Medicare or health care to join. Our volunteers provide over half of our counseling sessions on our helpline, and many have over the years become experts who help shape our policy advocacy.
We welcome thoughtful, respectful discussion on our website. To maintain a safe and constructive environment, comments that include profanity or violent, threatening language will be hidden. We may ban commentors who repeatedly cross these guidelines.
More than 67 million people rely on Medicare—but many still face barriers to the care they need. With your support, we provide free, unbiased help to people navigating Medicare and work across the country with federal and state advocates to protect Medicare’s future and address the needs of those it serves.
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