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Jamie Ortega joined the Medicare Rights Center in 2025 as a Client Services Associate. She provides counseling and assistance to clients, providers, and professionals regarding the Medicare program on the helpline. Jamie also assists with benefit enrollments and conducts outreach to eligible individuals.
Drawing on her experience at the Bergen County Surrogate Court and the Department of Human Services, including the Division of Child Care Services, Jamie brings a strong background in client support and operating within complex governmental systems. During her tenure in these roles, she provided legal assistance, supported judges and attorneys, and aided numerous individuals and families in navigating legal processes and securing essential care and resources.
Jamie earned a bachelor’s degree from Rowan University and has a passion for social justice and helping people of all backgrounds understand and access the support they need. In her free time, she enjoys spending time with family and friends, traveling, staying active, and pursuing her ongoing studies.
Drawing on her experience at the Bergen County Surrogate Court and the Department of Human Services, including the Division of Child Care Services, Jamie brings a strong background in client support and operating within complex governmental systems. During her tenure in these roles, she provided legal assistance, supported judges and attorneys, and aided numerous individuals and families in navigating legal processes and securing essential care and resources.
Jamie earned a bachelor’s degree from Rowan University and has a passion for social justice and helping people of all backgrounds understand and access the support they need. In her free time, she enjoys spending time with family and friends, traveling, staying active, and pursuing her ongoing studies.
WHAT WE DO
Getting Medicare Right
The Medicare Rights Center is a national, nonprofit consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities through counseling and advocacy, educational programs, and public policy initiatives.
Since 1989, we’ve been helping people with Medicare understand their rights and benefits, navigate the Medicare system, and secure the quality health care they deserve. We strive to be the most reliable source of independent, unbiased Medicare information in the United States.