In 2017, Medicare Rights staff and volunteers addressed more than 15,000 questions and issues through the organization’s national helpline. In addition, over 2.8 million questions were answered for people with Medicare, their caregivers, and professionals serving them through Medicare Interactive, Medicare Rights’ free and independent online reference tool thoughtfully designed to help older adults and people with disabilities navigate the complex world of health insurance. This report will feature select helpline trends and highlight the most commonly searched for Medicare Interactive answers, providing a glimpse into the information and coverage needs of Medicare beneficiaries and their families.
As organizations who represent the interests of tens of millions of Medicare beneficiaries, we are writing to express our strong support for maintaining the Medicare Part D donut hole provisions […]
In 2016, the Medicare Rights Center’s (Medicare Rights) staff and helpline volunteers fielded more than 16,758 questions and issues through the organization’s National Consumer Helpline. Clients included Medicare beneficiaries, families, and caregivers across the country. As in previous years, clients were geographically and socioeconomically diverse, and needed help with a wide array of complex Medicare-related issues.
The undersigned organizations are pleased to submit comments on the draft 2016 Part C and Part D call letter, specifically focused on the agency’s proposals concerning Medicare Advantage (MA) and […]
The Medicare Rights Center (Medicare Rights) is pleased to submit feedback on the Advance Notice of Methodological Changes for Calendar Year (CY) 2016 for Medicare Advantage (MA) Capitation Rates, Part […]
The Affordable Care Act closes the Part D doughnut hole—the gap in Medicare prescription drug coverage—by gradually reducing the consumer’s share of drug costs over a period of ten years. […]