Coverage and Appeals

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2017 Medicare Trends and Recommendations:

In 2017, Medicare Rights staff and volunteers addressed more than 15,000 questions and issues through the organization’s national helpline. In addition, over 2.8 million questions were answered for people with Medicare, their caregivers, and professionals serving them through Medicare Interactive, Medicare Rights’ free and independent online reference tool thoughtfully designed to help older adults and people with disabilities navigate the complex world of health insurance. This report will feature select helpline trends and highlight the most commonly searched for Medicare Interactive answers, providing a glimpse into the information and coverage needs of Medicare beneficiaries and their families.

Letter to Congress Re: Changes to the Part D Coverage Gap

As organizations who represent the interests of tens of millions of Medicare beneficiaries, we are writing to express our strong support for maintaining the Medicare Part D donut hole provisions […]

September 6th, 2018|Categories: Coverage and Appeals, Protecting and Strengthening Benefits|Tags: |

2016 Medicare Trends and Recommendations:

In 2016, the Medicare Rights Center’s (Medicare Rights) staff and helpline volunteers fielded more than 16,758 questions and issues through the organization’s National Consumer Helpline. Clients included Medicare beneficiaries, families, and caregivers across the country. As in previous years, clients were geographically and socioeconomically diverse, and needed help with a wide array of complex Medicare-related issues.

2015 Medicare Trends and Recommendations:

An Analysis of 2015 Call Data from the Medicare Rights Center’s National Helpline 

March 2017 | Samantha Morales, Frederic Riccardi, Julie Carter, Stacy Sanders

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2014 Medicare Trends and Recommendations

An Analysis of 2014 Call Data from the Medicare Rights Center’s National Helpline

In 2014, the Medicare Rights Center’s (Medicare Rights) staff and helpline volunteers fielded more than 17,000 questions and […]

January 13th, 2016|Categories: Coverage and Appeals|Tags: |

Sign-on Letter: Draft 2016 Part C and Part D Call Letter

The undersigned organizations are pleased to submit comments on the draft 2016 Part C and Part D call letter, specifically focused on the agency’s proposals concerning Medicare Advantage (MA) and […]

March 6th, 2015|Categories: Coverage and Appeals|Tags: |

Medicare Rights Feedback on CMS 2016 Part C and Part D Call Letter

The Medicare Rights Center (Medicare Rights) is pleased to submit feedback on the Advance Notice of Methodological Changes for Calendar Year (CY) 2016 for Medicare Advantage (MA) Capitation Rates, Part […]

March 6th, 2015|Categories: Coverage and Appeals|Tags: |

2013 Medicare Trends and Recommendations

An Analysis of 2013 Call Data from the Medicare Rights Center’s National Helpline

In 2013, the Medicare Rights Center’s (Medicare Rights) national helpline fielded more than 15,000 questions from Medicare beneficiaries, […]

March 5th, 2015|Categories: Coverage and Appeals|Tags: |

Health Reform and Medicare: The Doughnut Hole in 2015

The Affordable Care Act closes the Part D doughnut hole—the gap in Medicare prescription drug coverage—by gradually reducing the consumer’s share of drug costs over a period of ten years. […]

October 23rd, 2014|Categories: Coverage and Appeals|Tags: |

Medicare Snapshot: Stories from the Helpline

Managing Medicare Advantage Denials of Coverage and Appeals

Today, nearly 16 million seniors and people with disabilities are enrolled in an MA plan, representing 30 percent of the Medicare population. Many […]

October 16th, 2014|Categories: Coverage and Appeals, Medicare Snapshots|Tags: |