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Medicare Private Health Plan Monitoring Project

How well are the private insurance companies doing?
The Medicare Rights Center needs your help to improve the Medicare Advantage program!
If you’ve signed up for a Medicare HMO, PPO, PFFS plan (or any of the other types of Medicare Advantage plans), we’d like to hear your experiences with your plan. Are you getting the medical care you need? Has your doctor or hospital dropped out of your plan's network? Is it costing you more than you expected? Were you misled into joining a plan? Are you locked-in to a plan that no longer meets your needs? We need to be able to tell the folks in Washington where the issues are and demand that the problems be fixed.
Your stories will shape our advocacy efforts. All submissions will be kept anonymous unless the Medicare Rights Center obtains specific permission from you.
Thank you for contributing to this monitoring project.

ZIP Code (required):

Problem:
My Doctor is not in plan's network
I was not made aware of changes in my plan’s coverage
Difficulty switching plans
I was signed up for the plan without knowing what it was
I am paying more for medical care in the plan
Care my doctor prescribed was denied by the plan
Hospital I go to no longer covered
Plan denied payment for my emergency care out-of-network
Plan wanted me to come home for follow-up care but I was too sick to travel
I am happy with my plan
Other: Please describe below

Description: Even if you checked one of the boxes above, please tell us in your own words what your experience is/was:

What steps did you take to address the problem? (e.g. Called 1-800-MEDICARE, State Health Information and Assistance Program (SHIP), Area Agency on Aging, case worker, social worker, nonprofit organization, private Medicare health plan)

What happened? What results did you get?

Can you please describe yourself? (Check all that apply.)

Person with Medicare because of age
Person with Medicare because of disability
Person with Medicare and Medicaid
Caregiver/Family member of someone with Medicare
Government official
Social worker/Case manager
Advocate
Other:

Can we follow up with you? If so, please complete the information below:

First Name:

Last Name:

Telephone:

E-mail:

Please enter e-mail again to confirm:

_________________________________

ZIP Code (required):
Problem: My Doctor is not in plan's network I was not made aware of changes in my plan’s coverage Difficulty switching plans I was signed up for the plan without knowing what it was I am paying more for medical care in the plan Care my doctor prescribed was denied by the plan Hospital I go to no longer covered Plan denied payment for my emergency care out-of-network Plan wanted me to come home for follow-up care but I was too sick to travel I am happy with my plan Other: Please describe below
Description: Even if you checked one of the boxes above, please tell us in your own words what your experience is/was:
What steps did you take to address the problem? (e.g. Called 1-800-MEDICARE, State Health Information and Assistance Program (SHIP), Area Agency on Aging, case worker, social worker, nonprofit organization, private Medicare health plan)
What happened? What results did you get?
Can you please describe yourself? (Check all that apply.) Person with Medicare because of age Person with Medicare because of disability Person with Medicare and Medicaid Caregiver/Family member of someone with Medicare Government official Social worker/Case manager Advocate Other:
Can we follow up with you? If so, please complete the information below:
First Name:
Last Name:
Telephone:
E-mail:
Please enter e-mail again to confirm: